MongoDB

Overview

MongoDB, a powerful and flexible NoSQL database engine, serves as the backbone of the UserWise system. Its ability to handle large volumes of unstructured and semi-structured data makes it ideal for powering various critical functionalities:

• Journeys & Campaigns: MongoDB stores and manages the complex data structures associated with user journeys & campaigns.

• Content: MongoDB stores and helps deliver content dynamically across the UserWise platform.

• Releases: MongoDB facilitates the management and tracking of journey, campaign, & content releases

• Player Data: MongoDB stores and retrieves player-related information efficiently.

• Player Sessions: MongoDB enables tracking and management of player sessions.

• Segmentation: MongoDB powers the creation, management, and (in conjunction with UserWise) execution of segmentation rules.

Given its extensive use, MongoDB's performance and health are crucial for maintaining the overall stability and functionality of your UserWise instance.

Monitoring and Maintenance

MongoDB Atlas Users

If you are using our recommended MongoDB Atlas hosted solution, we strongly recommend familiarizing yourself with the MongoDB Atlas dashboard and its monitoring capabilities. Key areas to focus on include:

• Query Optimizer: Gain insights into query performance and identify potential optimization opportunities.

• Performance Profiler: Analyze database operations and identify performance bottlenecks.

• Real-time Metrics: Track key performance indicators in real time to detect and address issues proactively.

• Aggregated Metrics: Review historical performance trends to identify patterns and plan for future capacity needs.

Potential Issues and Downtime

Any issues with MongoDB, such as excessive disk usage, high query latency, or replication failures, can significantly impact the availability and performance of your UserWise system. Proactive monitoring and timely troubleshooting are essential to prevent or minimize downtime.